Cleaning Checklist & Guarantee
See below a detailed checklist of what’s included in each of our most popular cleaning services. Plus our Satisfaction and Bond-Back Guarantees.
★★★★★ 5.0 “Excellent experience. Cleaners were thorough, professional and on time. I highly recommend Miracle Maid!” – Anna M.
Compare Our Cleaning Packages
Side-by-side inclusions for General Clean, Deep Clean, and End of Lease.
| ALL AREAS | GENERAL CLEAN | DEEP CLEAN | END OF LEASE |
|---|---|---|---|
| Vacuum carpets | ✔ | ✔ | ✔ |
| Sweep & mop floors | ✔ | ✔ | ✔ |
| Clean mirrors | ✔ | ✔ | ✔ |
| Dust furniture | ✔ | ✔ | ✔ |
| Empty rubbish bins | ✔ | ✔ | ✔ |
| Quick declutter of floors | ✔ | ✔ | ✔ |
| Wipe down electronics | ✔ | ✔ | ✔ |
| Wipe down skirting boards | ✘ | ✔ | ✔ |
| Dust cornices & remove cobwebs | ✘ | ✔ | ✔ |
| Wipe down window frames & ledges | ✘ | ✔ | ✔ |
| Wipe down doors, frames & handles | ✘ | ✔ | ✔ |
| Wipe down switches & power points | ✘ | ✔ | ✔ |
| Clean window interiors & tracks | ✘ | ✘ | ✔ |
| Clean accessible light fittings | ✘ | ✘ | ✔ |
| KITCHEN | GENERAL CLEAN | DEEP CLEAN | END OF LEASE |
|---|---|---|---|
| Clean all surfaces | ✔ | ✔ | ✔ |
| Wipe down exterior of appliances | ✔ | ✔ | ✔ |
| Clean stovetop & oven exterior | ✔ | ✔ | ✔ |
| Wipe down outside cabinets | ✔ | ✔ | ✔ |
| Clean inside & outside microwave | ✔ | ✔ | ✘ |
| Sanitise splashback & benchtops | ✔ | ✔ | ✔ |
| Polish sink & taps | ✔ | ✔ | ✔ |
| Inside oven (incl. trays & racks) | ✘ | ✘ | ✔ |
| Clean rangehood & filters | ✘ | ✘ | ✔ |
| Clean inside cupboards, shelfs & drawer | ✘ | ✘ | ✔ |
| BATHROOMS | GENERAL CLEAN | DEEP CLEAN | END OF LEASE |
|---|---|---|---|
| Clean mirrors | ✔ | ✔ | ✔ |
| Scrub & sanitise toilet | ✔ | ✔ | ✔ |
| Scrub clean bathtub & shower | ✔ | ✔ | ✔ |
| Wipe down outside cabinets | ✔ | ✔ | ✔ |
| Wipe down benchtops | ✔ | ✔ | ✔ |
| Polish sink & taps | ✔ | ✔ | ✔ |
| Clean inside cabinets, shelfs & drawers | ✘ | ✘ | ✔ |
| Dust accessible exterior fan vents | ✘ | ✘ | ✔ |
| BEDROOMS | GENERAL CLEAN | DEEP CLEAN | END OF LEASE |
|---|---|---|---|
| Vacuum carpets | ✔ | ✔ | ✔ |
| Sweep & mop floors | ✔ | ✔ | ✔ |
| Clean mirrors | ✔ | ✔ | ✔ |
| Make beds (upon request) | ✔ | ✔ | ✘ |
| Quick declutter of floors | ✔ | ✔ | ✘ |
| Dust & wipe down furniture | ✔ | ✔ | ✘ |
| Dust & wipe down electronics | ✔ | ✔ | ✘ |
| Wipe down outside wardrobes | ✔ | ✔ | ✔ |
| Clean inside wardrobes | ✘ | ✘ | ✘ |
Excluded Services
- Chandeliers
- Light Bulbs,
- Fireplaces,
- Fly Screens,
- Ceiling Fans,
- Ceiling Cleaning,
- Moving Furniture Or Appliances,
- Putting Away Dishes/ Pans
- Ac Vents/ Units/ Filters
- Grout & Silicon Remediations
- Biohazards (Excessive Mould, Faeces, Blood)
- Dour Removal & Remediation
- Removal Of Pet Hair Embedded In Carpet Fibres
- Removal Of Certain Mineral Deposits (E.G. Stains In The Toilet Bows)
- High-Reach Areas (Areas Not Reachable With A Small Two-Step Ladder).
For more info, please refer to our Terms Of Service.
Your Cleaning - Guaranteed
See below a detailed breakdown of our Satisfaction and Bond-back Guarantees.
Satisfaction Guarantee
General Clean, Deep Clean, Move-in & Hourly Service.
Our 100% satisfaction Guarantee represents our promise to you. Should you have any issues with the quality of your cleaning, simply let us know within 24 hours of your service, and we’ll re-clean the missed areas at no extra cost.
This ensures you get the best cleaning service and a complete peace of mind.
Bond Back Guarantee
End of Lease Clean
Getting your full bond back is our top priority. If your real estate agent flags any issues with our agreed-upon services (detailed in your checklist), simply notify us within 72 hours, and we’ll promptly return to re-clean the specific areas at no extra cost to you.
Simply send us the inspection report to assess the issues pointed out by the agent and whether the areas are cleanable for our team to come back and clean.
Services We Offer
See below our most popular cleaning services.
Services We Offer
See below our most popular cleaning services.
Regular Cleaning
Deep Cleaning
End of Lease Cleaning
Move in Cleaning
NDIS Cleaning
DVA Cleaning
Carpet Steam Cleaning
General Cleaning
Frequently Asked Questions
Do you bring products and equipment?
Yes. Our teams arrive fully equipped with professional cleaning supplies and equipment.
How does the Satisfaction Guarantee work?
How does the Bond-Back Guarantee work?
Do I have to be home?
Nope. Just leave a key, building access, or lockbox; add access notes at checkout and we’ll take care of the rest.
When am I charged?
We place a secure pre-authorisation 48 hours before your booking and only charge after your clean is complete.
Can I reschedule or cancel?
For cancellations or rescheduling, please provide us with a 24-hour notice to avoid a late cancellation fee. Our cleaning teams’ schedules are meticulously planned, and cancellations within 24 hours of service result in lost work opportunities for them.
In the event of a cancellation at the door without prior notice, a full-price cancellation fee will be applied.